Things that went wrong usually get our attention quicker than those that went right. This happens quite frequently in the emergency service world. It is up to the training instructors, departments, and academies to resolve such matters. Miserable presentations and ineffective skills training equate to less interested, complacent, and unproductive members in the department. This presentation studies the gaps and weaknesses of uncommon factors that set back members and the overall training program. The focus is detailing the importance of quality insight and direction for those who want to bring the passion and desire to their members.