Drawing from the principles delivered in the OpMindset Program, Jeff Banman dives deeper into why we make the decisions we make at all levels, from the firefighter to the chief officer. This exploration of crucial moments and critical decisions goes beyond what you’ve seen and explores the human biology that helps and hurts us in highly dynamic environments where we must rapidly assess the situation and determine our course of action. Delivered with a high level of participation, this talk advances a real-time and highly relevant conversation for all who engage.