Traditional leadership classes often trick us into thinking that we can resolve conflict in a 10-minute conversation. In reality, leaders may never be able to secure a buy-in from the employee. Intoxicated Leadership illustrates why the body responds to conflict the way it does, be it on the fireground or in the firehouse. Using this information, the presenter will discuss at length how leaders can create favorable circumstances to assist in constructing and having a difficult conversation. Participants will receive an overview of emotional intelligence, and real-world tips that can be applied immediately to assist leaders in having easier and ultimately more productive conversations.