In this session, participants will review the pertinent quality parameters and patient outcome variables that are essential for developing an impactful EMS continuous quality improvement (CQI) program. The session will focus on time-critical diagnoses (cardiac arrest, STEMI, stroke, trauma and sepsis), high-risk patient encounters, the dispatch process, and unique EMS roles (community paramedicine, naloxone distribution programs, vaccine administration). Participants will also review methods for collecting variables, analyzing data, implementing process changes and performing reassessments.

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