As the fire service, we respond to many different types of calls. Some of our responses are adrenaline pumping and mandate vigorous effort, which incorporate the use of several engine, truck and rescue companies operating simultaneously. This class will discuss the less glamorous side of the job, handling the common everyday service calls, which are emergencies for those calling. The fire service is just that: a service. We run more everyday emergencies than the multi-alarm structure fires or MV’s with entrapment. It’s important to know how to properly handle the everyday emergencies to provide the best customer service to the citizens we protect.
Sean Eagen - Captain, City of Buffalo, NY, FD