Is your volunteer department struggling to maintain relevance in our changing society? Does your current service delivery model meet the needs and expectations of your community? Are you struggling to recruit, train, and retain members? There seems to be a nationwide panic about the critical shortage of volunteers. Does it have to be this way? In this class, the presenters will examine how industry and society trends impact today’s volunteer fire service, taking a hard look at the way we've always done it, as well as sharing and developing alternative ways to recruit, market, lead, train and manage our departments and members.

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