Newly promoted or new to the officer role? The presenter will discuss different approaches to handling challenging situations both on scene and in the firehouse. Career or volunteer, the personalities remain the same and the calls are just as challenging. The class will touch on the difficulties with supervising friends, people who did not get the promotion, those that do not think you deserve it and how to mitigate these issues. The presenter will provide you with tools to acclimate yourself with your new rank, discuss personnel documentation and mentoring. You will learn ways to form your style for running a single company response and how to supervise anyone from the most senior man to the kid fresh out of rookie school. The class will review situational leadership and the three main styles of leadership (autocratic, democratic, and laissez-faire). We will also discuss the EAR Model (Engagement, Advocate, Respect) to ensure officers have the tools and resources to best aid them in being a true leader within their department and how to gain the support of those around them. This class will help prepare you for a smooth transition to this new, exciting role.